We understand that online gambling can be confusing and raise questions. That’s why we have a strong support system in place to ensure that your gaming experience is smooth and enjoyable. Our team of experts is dedicated to assisting you with any inquiries you may have, including account management, bonus clarification, responsible gambling resources, and more.
Multiple Channels for Convenience
We provide various ways to get in touch with us, so you can choose the one that fits your needs the best.
- Live Chat: Our website offers 24/7 live chat support to answer all your queries instantly. You can easily connect with our friendly and knowledgeable support agents by clicking on the chat icon located in the bottom right corner of any page on our website. Within minutes, you’ll be connected to one of our representatives who will be happy to assist you.
- Email Support: Need more information or prefer a written record? Email us at support[@]betzard.com. Our team aims to reply within 24 hours.
- FAQ Section: Our website has a helpful FAQ section that provides answers to many commonly asked questions. Before contacting us, we suggest that you take a look at this section as your question may have already been answered. You can easily access the FAQ section from the footer of any page on our website.
Responsible Gambling Resources
We are dedicated to promoting responsible gambling practices. If you’re worried about your gambling habits, we urge you to visit our Responsible Gambling page. This page has valuable resources and tools to help you maintain control over your gameplay. It includes:
- information on how to recognize the signs of gambling addiction;
- links to trustworthy support organizations;
- self-assessment quizzes;
- options for setting deposit limits and taking time-outs.
Security and Account Management
We prioritize the security of your personal information as well as financial transactions. We make use of industry-standard encryption technology to safeguard your data. Our support team is always available to assist you if you have any questions regarding account security or need help with account verification, deposit methods, or withdrawal processes. Rest assured, we take security seriously to provide a safe and secure environment for our customers.
Let’s Keep the Conversation Going
We would love to hear your feedback and suggestions to improve your Betzard Casino experience. Please don’t hesitate to contact us using any of the methods mentioned above. We look forward to hearing from you!